The Supercomputing Facility staff provides assistance (Mon-Fri, 9am-5pm) with regards to, among other things: debugging, code optimization and parallelization, and batch processing. You can contact us in one of the following ways:
- email: email@example.com
- telephone: (979) 845-0219
- visit us at room 104 in the Teague Building (see Directions)
Your queries should include, when possible, the following items:
- Informative e-mail (subject) headers.
- The name of the machine you are working on.
- Relevant error messages.
- Location of relevant files: job files, error files, etc. As a courtesy to the SC staff, please do not send us large files (larger than 100 KB) as email attachments.
- Which program/package you were running.
- Clear description of the problem.
The usefulness, accuracy, and promptness of the information we provide to answer a question depends, to a good extent, on whether you have given us useful and relevant information.